Feedback is a gift

We strive for excellence and to provide the very best care and support for consumers.

We try to get things right every time (and most times we do) but we know that sometimes things don’t always go to plan. It is important to us that we learn and continuously improve.

We value feedback because it helps us to focus our improvement efforts. Feedback helps us know what is going well and to keep repeating, and it also helps us understand where things need to change.

This page is a dedicated for you to share your feedback.

You can give anonymous feedback, but if you would like to know what happens from your feedback, we encourage you to share your name and preferred contact method.

Compliments or complaints are welcome.




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Our Locations


3278 Huon Highway, Franklin, 7113
Phone (03) 6264 7100
Fax (03) 6266 3638


15 Chapman Avenue, Dover, 7117
Phone (03) 6298 9200
Fax (03) 6298 1983


1614 Nubeena Road, Nubeena, 7184
Phone (03) 6250 9000
Fax (03) 6250 9090